CONTACT US: 01224 676 945 | [email protected]

Amber Computing & IT Services Ltd

- North Wing Office, Deeside Activity Park, Dess, Aboyne, Aberdeenshire, AB34 5BD -

SUPPORT

We provide proactive IT support to Small Busines clients who want a managed approach for a fixed monthly fee.

HARDWARE

We use a number of well respected vendors such as Dell, Ubiqiti, Draytek, Microsoft, HP and Brother among others.

 

SOFTWARE

We are familiar with installation and integration of Office 365, Sage, QuickBooks, CAD, Project, Dental and Optom packages.

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services

Disaster Recovery/Planning, GDPR advice, supply and support of Microsoft Windows, Server, 365 along with VOIP, Malware protection and Backup systems.

About Amber

Amber Computing & IT Services Ltd have been providing computer hardware, consultancy services, managed network support and websites to a wide range of business clients within the North East of Scotland since the mid 1990's. The company is dedicated to providing business customers with a comprehensive solution for their IT requirements.

 

We specialise in the provision of networks based around Microsoft Servers and Workstations although we are familiar with Apple and Android devices.

 

Our aim is to provide cost effective solutions to a wide range of technical problems. Our commitment to long term partnerships ensures efficient use of available resources, allowing the client to reap the maximum benefit.

 

Our comprehensive range of services include the provision and installation of custom network systems, hardware and software, ongoing maintenance and monitoring together with remote, telephone and onsite assistance.

 

If you require assistance with the new GDPR regulations, especially in relation to IT systems please get in touch with Amber Computing & IT Services Ltd.

POLICIES

Environmental Policy

minimising our impacts and improving our environmental performance

Amber Computing & IT Services Ltd provides IT support, solutions and managed services to small businesses in the North East of Scotland. We recognise that our own activities have impacts on the environment and we are seeking to minimise these effects as much as we can, while maintaining the high quality standards of the services we provide. This environmental policy is our commitment to minimising our impacts and continually improving our environmental performance during the course of our business.

 

We have reviewed our operations and identified the associated environmental impacts. Our aim is to implement improvements in the following areas:

 

Compliance with Legislation - We are committed to complying with, or exceeding, all environmental legislation applicable to our business operations and aim to encourage our customers and suppliers to do likewise.

 

Energy - We use energy for heating and lighting. We will monitor our energy consumption on a regular basis and implement energy efficiency measures where practical.

 

Resources and Waste - Much of our waste packaging and IT equipment is currently recycled. We plan to investigate improved re-use and more sustainable packaging solutions.

 

Pollution Prevention - We will implement measures to reduce potential risks of pollution to water, air and land by our business processes. The increased use of remote monitoring and maintenance of IT systems will support our aim.

 

Communication - We will train staff to work in accordance with this policy and help us achieve the above aims.

 

This policy statement will be reviewed annually and will be adapted to any future changes within our company or changes in legislation that apply to our business.

 

 

PRIVACY Policy

COMPLYING WITH NEW GDPR REGULATIONS

This Privacy Policy governs the way Amber Computing collects, uses, maintains and discloses information collected from users (each, a “User”) of the ambercomputing.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Amber Computing.

 

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.

 

Changes to this privacy policy
Amber Computing has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page, we encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


What we do

Amber Computing & IT Services Ltd have been providing IT services for small businesses in the Aberdeenshire area since June 1999.

 

Small businesses are using us as their outsourced IT dept. to reduce costs and increase available IT skills. With our help, even a small company can have access to highly skilled people without the expense of maintaining an in house staff of IT personnel.

 

We will allow your company to concentrate on your business, while still enjoying the benefits of high quality IT support.

 

We provide a variety of technology services including:

 

We provide and install

Hardware, software and accessories

Backup and disaster recovery systems

Router and firewall configuration

We manage and maintain

Networks, Servers and PCs

Software such as Antivirus, Sage and CAD

Cloud services such as Microsoft 365

We support you

E-mail, telephone, remote and onsite assistance

Proactive IT support

Disaster Recovery and Malware Remediation

SECURITY

We supply and recommend MalwareBytes. Encryption of devices to provide peace of mind in the event of theft, especially important for Laptops.

 

AV EQUIPMENT

We also have a keen interest in all things audio visual and can advise and source a wide range of products to suit you budget. From projectors to Surround sound processors and amplifiers and network media streamers

GDPR ADVICE

We can help you plan and implement systems so your company complies with the new GDPR regulations. Our managed services systems will help you maintain your network integrity.

MOBILE DEVICES

We can advise you on the best pactices policies for working by remote, securing your laptop, your data data and the best accessories to help you work wherever you are.

Who we are

Amber Computing is named after a very special golden retriever, Carlingford Silent Night, whose everyday name was Amber.

 

Amber was a constant companion for Angus when he was setting up the company and therefore when it came to creating a company identity we chose the golden paw pad as our logo.

 

Over the years the company has expanded and we are now located in the North Wing Office at Deeside Activity Park in Dess, near Aboyne. The premises provide an excellent location for Amber Computing, in the heart of our Aberdeenshire client base. The company currently comprises of :-

 

  • Angus Eddy - Managing Director
  • Diane Eddy, MVO - Company Director and Web Design
  • William Meston, MVO - Company Secretary
  • Joe Finnie - Senior Technician
  • Susan Pringle - Senior Technician

ROYAL WARRANT

 

Royal Warrant

 

Amber Computing & IT Services Ltd were delighted to be awarded The Royal Warrant for Her Majesty The Queen in 2009.

 

In order to be considered for the granting of a Royal Warrant of Appointment, a company must supply the member of the Royal Family concerned, or their Household, with products or services in significant quantity over a lengthy period of time. The Royal Warrant has always been recognition of personal service of the highest order. It is granted to a named individual within the company who is then responsible for ensuring that the Warrant is correctly used. The warrant is held by Angus Eddy, our Managing Director. Amber Computing are members of the Royal Warrant Holders Association.

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Contact Us

OFFICE ADDRESS

North Wing Office
Deeside Activity Park
Dess
Aboyne
Aberdeenshire, AB34 5BD

E-mail: [email protected]

 

COMPANY REGISTERED ADDRESS

Tillyneuk
28 Pannanich Road
Ballater
Aberdeenshire, AB35 5PA

 

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